Communication training

less stress – more success

Understand yourself better, communicate with more calm and handle customers, colleagues and conflicts with confidence – for you personally or for your whole team.

The training

Three areas. Six sessions. Results that last.

“less stress – more success” consists of three areas with two sessions each. At the end, you receive your own personal report.

In the training we use first names – friendly, personal and respectful.

2 sessions

La confiture dans les yeux

Get to know yourself anew

The French use this expression when someone doesn’t really know their own strengths and weaknesses – or themselves. You take a fresh look at your personality, discover new sides of yourself and learn how to treat yourself well – so you experience less stress.

2 sessions

How to work

Communication in everyday work

  • Handling conflicts with confidence
  • Communication for higher customer satisfaction
  • Tools for every day
  • Reflecting on your own behaviour
2 sessions

You can fix this

Knowledge for special situations

  • Which gear are you driving in?
  • Never lose a customer again – examples from the dental practice
  • Talk Triggers – making conversations more interesting for customers
  • What to eat for a healthy, high-performing brain
  • The fine art of small talk – and more
Wrap-up

Personally you

Your personal report

After the training you receive a personalised file – to read again and keep working with:

  • Your results and answers
  • Your questions
  • Your time management
  • Recommendations made for you

Formats

Whatever suits you best

On your own or as a team, in the training room or on screen: the training adapts to your everyday life.

In person

In the Stuttgart area – ideally right at your company.

Online

From anywhere in the world – and just as personal.

English & Deutsch

The training can be booked in English or in German.

Individuals & teams

For individuals as well as for teams and companies.

Tailored trainings

“less stress – more success” is my core programme. Beyond that, I design trainings tailored to your situation, your industry and your team.

Tell me what you need
Portrait of Susan Klose-Troeger

About me

Susan Klose-Troeger

I have been working as a communication trainer since 2013 – with heart, clarity and plenty of real-world practice.

Before that, I spent 20 years in corporate risk management. So I know the business world from the inside: tight deadlines, demanding conversations and moments when the right words make all the difference. That experience goes into every training – practical and focused on what really matters day to day.

As an INFJ and Reiki Master, I also bring a keen sense for people. My goal: that you communicate with more calm and achieve more with less stress.

  • Communication trainer since 2013
  • 20 years in corporate risk management
  • Reiki Master
  • INFJ

Contact

Let’s talk

Tell me what you have in mind – for yourself or for your team. I’ll get back to you promptly with a proposal.

Send an email or write directly to [email protected]

Prices on request · Training in English or German